Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website and services

Personal Information

• Name, email address, and phone number when you contact us
• Financial information you choose to share during consultations
• Payment information for subscription services
• Correspondence and communication records

Usage Data

We automatically collect information about your device and how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring website information.

How We Use Your Information

We use the information we collect for several purposes

• Providing and maintaining our consultation services
• Processing payments and managing subscriptions
• Communicating with you about services and updates
• Improving our website and services
• Complying with legal obligations

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on

How We Share Your Information

We may share your personal information in the following circumstances

• With service providers who assist us in operating our website and providing services
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information

• Access your personal information and request copies
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain processing of your information
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

For detailed information, please see our Cookie Policy Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years, while marketing communications data may be deleted upon request.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us